FRONT OF CARD

Front text

Extracted from page 235.

1. Does the individual demonstrate a clear understanding of the concepts, processes, or systems related to their work?
2. Do they apply their knowledge to make informed decisions or solve problems effectively?
3. Does their knowledge contribute to clearer thinking, stronger outcomes, or support for others in the team?

K N O W L E D G E ‘ + ’

Better The Deck

AS A ‘DRIVER’ FOR POSITIVE PERFORMANCE

BACK OF CARD

Back text

Extracted from page 236.

1. Does the individual rely on past knowledge even when new information suggests a different approach?
2. Are they resistant to learning, feedback, or perspectives that challenge their existing understanding?
3. Does their confidence in what they know limit curiosity, questioning, or exploration of alternatives?

K N O W L E D G E ‘ -

Better The Deck

AS A ‘DRIVER’ FOR NEGATIVE PERFORMANCE