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Levers

Knowledge

Knowledge can act as a positive catalyst for performance by providing individuals with the understanding needed to make informed ...

Levers

Knowledge

Knowledge can act as a negative catalyst for performance when individuals rely too heavily on what they already know and become l...

Levers CARD

Knowledge

Knowledge can act as a positive catalyst for performance by providing individuals with the understanding needed to make informed decisions and carry out work effectively.

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PROMPT BACK

The other side

CRAFT AS A ‘-’ PERFORMANCE CATALYST ‘KNOWLEDGE’ AS A CATALYST FOR NEGATIVE PERFORMANCE Knowledge can act as a negative catalyst for performance when individuals rely too heavily on what they already know and become less open to new information or perspectives. When someone believes their existing knowledge is sufficient, they may resist learning, questioning assumptions, or updating their understanding as circumstances change. In some cases, strong knowledge in a particular area can lead to rigid thinking. Individuals may interpret situations through familiar frameworks or past experience, even when the context requires a different approach. This can result in outdated assumptions guiding decisions or solutions. Knowledge can also create overconfidence. If individuals assume they already understand a problem fully, they may overlook important details, dismiss alternative viewpoints, or fail to seek input from others. This can reduce collaboration and limit the quality of decision-making. In these situations, the challenge is not the presence of knowledge but the way it is applied. When knowledge becomes fixed rather than evolving, it can restrict curiosity, learning, and adaptability, ultimately limiting performance. Questions to assess whether knowledge is acting as a negative catalyst: 1. Does the individual rely on past knowledge even when new information suggests a different approach? 2. Are they resistant to learning, feedback, or perspectives that challenge their existing understanding? 3. Does their confidence in what they know limit curiosity, questioning, or exploration of alternatives? K N O W L E D G E ‘ - ’ Better The Deck AS A ‘DRIVER’ FOR NEGATIVE PERFORMANCE

FRAMEWORK CONTEXT

Where this card fits

Coaching rounds

  • Round 5 - Connect to Catalysts Diagnose the catalyst-level enhancers and diminishers shaping performance outcomes.
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Recipes

  • Better Performance for a Person Diagnose what is really driving underperformance or excellence in an individual.
  • Better Coaching (Full) Run the complete six-round coaching cycle using the full Better deck.
  • Better Self-Reflection Use the deck as a mirror for structured self-awareness and honest development choices.
  • Better Role Design Define a role by connecting capabilities, competencies, catalysts, and priorities.

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