Behaviours

Demonstrates Emotional Intelligence

Demonstrates empathy.

Behaviours

Demonstrates Emotional Intelligence

Can you share an example of how you demonstrated empathy in a professional setting and its impact on team collaboration or confli...

Behaviours CARD

Demonstrates Emotional Intelligence

Demonstrates empathy.

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BEHAVIOURS CARD

The card itself

Pages 171 and 172 of the Better Deck.

Front

Behaviours

Demonstrates Emotional Intelligence

Demonstrates empathy.

Behaviours

Demonstrates Emotional Intelligence

Can you share an example of how you demonstrated empathy in a professional setting and its impact on team collaboration or confli...

Back

Behaviours

Demonstrates Emotional Intelligence

Demonstrates empathy.

Behaviours

Demonstrates Emotional Intelligence

Can you share an example of how you demonstrated empathy in a professional setting and its impact on team collaboration or confli...

FRONT OF CARD

Front text

Extracted from page 171.

SELF-MANAGEMENT

Better The Deck

1. Display empathy and understanding towards the emotions and perspectives of colleagues?

2. Exhibit self-awareness and effectively manage their own emotions?

3. Recognise and regulate their emotions in different situations?

4. Show a genuine interest in understanding and supporting the emotional well-being of their team members?

D E M O N S T R A T E S E M O T I O N A L I N T E L L I G E N C E IMPACT CRAFT (MIMTSK) CHARACTER (WIRE) CAPACITY (ME) DRIVE (TV) =

BACK OF CARD

Back text

Extracted from page 172.

SELF-MANAGEMENT

Better The Deck

1. Can you share an example of how you demonstrated empathy in a professional setting and its impact on team collaboration or conflict resolution?

2. How do you adapt your communication style to effectively interact with team members or clients with diverse personalities and needs?

3. Can you discuss an instance where your emotional intelligence played a key role in managing a high-stress situation or navigating conflicts within the team?

4. How do you utilize your understanding of what motivates and influences people to foster a supportive and productive work environment?

5. Can you share your approaches or strategies in maintaining a balanced emotional state during challenging situations, and how it has helped in decision-making or problem-solving?

D E M O N S T R A T E S E M O T I O N A L I N T E L L I G E N C E

REFER TO COACHING ROUND THREE INSTRUCTIONS

FRAMEWORK CONTEXT

Where this card fits

Coaching rounds

Round 3 - Connect to Competencies Translate capability needs into observable behaviours that can be sorted and coached.

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Recipes

Better Performance for a Person Diagnose what is really driving underperformance or excellence in an individual.
Better Coaching (Full) Run the complete six-round coaching cycle using the full Better deck.
Better Self-Reflection Use the deck as a mirror for structured self-awareness and honest development choices.
Better Performance for a Team Calibrate a team against what actually matters and surface collective hot spots.
Better Role Design Define a role by connecting capabilities, competencies, catalysts, and priorities.
Better Starts Use the deck to sharpen project initiation, scoping, and role alignment.

Demonstrates Emotional Intelligence

Demonstrates Emotional Intelligence

Demonstrates Emotional Intelligence

The card itself

Demonstrates Emotional Intelligence

Demonstrates Emotional Intelligence

Demonstrates Emotional Intelligence

Demonstrates Emotional Intelligence

Front text

Back text

Where this card fits

Coaching rounds

Recipes

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