Behaviours

Resolves Conflict

Identifies and clarifies areas of agreement and disagreement, promoting understanding and finding common ground.

Behaviours

Resolves Conflict

Can you describe a situation where you facilitated open communication to resolve a conflict, and how you ensured all parties felt...

Behaviours CARD

Resolves Conflict

Identifies and clarifies areas of agreement and disagreement, promoting understanding and finding common ground.

Use this card in a session

PROMPT BACK

The other side

LEADERSHIP Better The Deck QUESTIONS TO ASSESS FOR COMPETENCY; 1. Can you describe a situation where you facilitated open communication to resolve a conflict, and how you ensured all parties felt heard? 2. How do you typically approach areas of disagreement? Can you provide an example of a time you successfully found common ground among conflicting parties? 3. Discuss a challenging conflict you’ve encountered and the steps you took to identify its root cause. What strategies did you employ to address it? 4. Can you share an instance where you had to develop a creative solution to a conflict? How did you ensure it benefited all involved parties? 5. How do you ensure that the outcomes of your conflict resolution efforts result in a win-win for everyone involved? R E S O L V E S C O N F L I C T REFER TO COACHING ROUND THREE INSTRUCTIONS

FRAMEWORK CONTEXT

Where this card fits

Coaching rounds

Round 3 - Connect to Competencies Translate capability needs into observable behaviours that can be sorted and coached.

View all Behaviours cards

Recipes

Better Performance for a Person Diagnose what is really driving underperformance or excellence in an individual.
Better Coaching (Full) Run the complete six-round coaching cycle using the full Better deck.
Better Self-Reflection Use the deck as a mirror for structured self-awareness and honest development choices.
Better Performance for a Team Calibrate a team against what actually matters and surface collective hot spots.
Better Role Design Define a role by connecting capabilities, competencies, catalysts, and priorities.
Better Starts Use the deck to sharpen project initiation, scoping, and role alignment.