GROW Through Coaching And Feedback

GROW THE TALENT CAPABILITY DESCRIPTION

Growing through coaching and feedback empowers individuals to develop skills, confidence, and performance. Leaders provide timely, actionable feedback and create opportunities for reflection and learning. They build trust and psychological safety, enabling team members to embrace challenges and experiment with new approaches. Interpersonal awareness allows leaders to tailor guidance to individual strengths, weaknesses, and motivations. Clear communication ensures expectations and objectives are understood, while constructive dialogue fosters accountability and growth. Self-management allows leaders to remain patient, consistent, and adaptable, responding positively to resistance, mistakes, or setbacks. This capability strengthens performance, increases engagement, and develops talent for future responsibilities. Leaders proficient in this capability create a learning-focused environment, encourage ownership of development, and foster resilience. By investing in coaching, they enable individuals to reach their potential, improve overall team capability, and enhance organizational performance. This capability is essential for sustaining high-performing teams and building a culture of continuous improvement.

G R O W T H R O U G H C O A C H I N G A N D F E E D B A C K

Better The Deck

CAPABILITY =

COMPETENCY CLUSTERS COMMUNICATION Deliver feedback clearly, listen actively, and maintain dialogue. Effective communication ensures learners understand expectations, receive guidance, and can translate feedback into meaningful action.

INTERPERSONAL RELATIONSHIPS

Build trust, empathize with team members, recognize strengths, and tailor support. Strong interpersonal skills ensure coaching is effective and well-received.

SELF-MANAGEMENT Demonstrate patience, adaptability, and reflection. Model resilience and accountability while guiding development, creating a safe, productive learning environment.

S U P P O R T I N G C O M P E T E N C Y C L U S T E R S

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UNDERPIN CAPABILITY W/ REQUIRED COMPETENCIES