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Levers

Resilience

Resilience acts as a positive catalyst for performance by enabling individuals to recover from setbacks and con- tinue moving for...

Levers

Resilience

Resilience is generally viewed as a positive quality, but when it is misapplied it can also act as a negative catalyst for perfor...

Levers CARD

Resilience

Resilience acts as a positive catalyst for performance by enabling individuals to recover from setbacks and con- tinue moving forward.

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PROMPT BACK

The other side

CHARACTER AS A ‘-’ PERFORMANCE CATALYST ‘RESILIENCE’ AS A CATALYST FOR NEGATIVE PERFORMANCE Resilience is generally viewed as a positive quality, but when it is misapplied it can also act as a negative catalyst for performance. In some cases, individuals interpret resilience as simply pushing through difficulties without reflection or adjustment. This can lead to persistence in ineffective approaches, where the person continues working hard but fails to improve outcomes. Over-reliance on resilience may also cause someone to ignore warning signs such as fatigue, declining quality of work, or repeated setbacks. Instead of stepping back to reassess the situation, they may double down on effort. Over time, this can lead to burnout, frustration, and diminishing performance. In organisational settings, misplaced resilience can prevent learning and adaptation. If individuals believe they must always endure challenges without seeking support or reconsidering their approach, opportunities for improvement may be missed. The result is that resilience becomes endurance without learning, which can limit effectiveness rather than strengthen it. Questions to assess whether resilience is acting as a negative catalyst: 1. Does the individual continue using the same approach despite repeated setbacks or poor results? 2. Are they reluctant to seek help, feedback, or alternative perspectives when facing difficulty? 3. Is their persistence leading to fatigue, frustration, or declining performance rather than improvement? R E S I L I E N C E ‘ - ’ Better The Deck AS A ‘DRIVER’ FOR NEGATIVE PERFORMANCE

FRAMEWORK CONTEXT

Where this card fits

Coaching rounds

  • Round 5 - Connect to Catalysts Diagnose the catalyst-level enhancers and diminishers shaping performance outcomes.
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Recipes

  • Better Performance for a Person Diagnose what is really driving underperformance or excellence in an individual.
  • Better Coaching (Full) Run the complete six-round coaching cycle using the full Better deck.
  • Better Self-Reflection Use the deck as a mirror for structured self-awareness and honest development choices.
  • Better Role Design Define a role by connecting capabilities, competencies, catalysts, and priorities.

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