FRONT OF CARD

Front text

Extracted from page 101.

MAKE IT WORK CAPABILITY DESCRIPTION

Engaging and aligning stakeholders ensures that initiatives receive support, resources, and cooperation necessary for successful outcomes. Leaders build relationships, understand stakeholder needs, and foster collaboration across diverse groups. Effective communication conveys objectives clearly, listens actively, and negotiates priorities to achieve alignment. Leadership provides direction, sets expectations, and maintains trust while balancing competing interests. Interpersonal skills are critical for understanding motivations, resolving conflicts, and ensuring stakeholders feel valued and included. Proficiency in this capability enables leaders to create shared understanding, secure commitment, and coordinate efforts across teams and external partners. By aligning stakeholders, leaders ensure resources are used effectively, objectives are achieved efficiently, and organizational goals remain coherent. This capability strengthens collaboration, reduces friction, and improves decision-making quality. Leaders skilled in engagement create networks of influence, anticipate concerns, and manage expectations proactively. Successfully engaging and aligning stakeholders ensures buy-in, improves project outcomes, and strengthens long-term relationships critical for sustaining organizational success.

E N A G E A N D A L I G N S T A K E H O L D E R S

Better The Deck

BACK OF CARD

Back text

Extracted from page 102.

CAPABILITY =

COMPETENCY CLUSTERS INTERPERSONAL RELATIONSHIPS Build rapport, understand needs, and foster collaboration. Strong relationships ensure stakeholder engagement and alignment.

COMMUNICATION Listen actively, convey information clearly, and negotiate effectively. Communication ensures stakeholders are informed and aligned with objectives.

LEADERSHIP Set expectations, coordinate alignment, and maintain trust. Leadership ensures stakeholders are engaged and initiatives receive support.

S U P P O R T I N G C O M P E T E N C Y C L U S T E R S

Better The Deck

UNDERPIN CAPABILITY W/ REQUIRED COMPETENCIES