FRONT OF CARD

Front text

Extracted from page 21.

PEOPLE @ WORK PROFILE DESCRIPTION

Margaret is a results-driven taskmaster who turns ambition into disciplined progress. Calm, structured, and relentless about follow-through, she organises momentum so that important work moves forward in a steady cadence rather than bursts of urgency. For Margaret, dates carry meaning and priorities are unmistakable. She ensures that delivery is not only fast but sustainable—work is shipped in a way that behaves in the real world because the run-state was designed from the beginning, not treated as an afterthought.

CRAFT -

Forged through high-stakes programs where failure is visible and costly, Margaret has mastered the craft of execution. She decomposes complex initiatives into manageable work, maintains tight control of the critical path, and installs readiness gates that ensure systems are stable before they scale. Her planning includes the often-overlooked details—support coverage, monitoring and alerting, rollback pathways, and cost guardrails—so delivery remains reliable under pressure.

CHARACTER -

Principled and steady, Margaret leads with quiet authority rather than volume. She gives credit generously to those doing the work and takes responsibility upward when challenges arise. Her feedback is direct but respectful, grounded in outcomes and shared standards rather than personal judgment. Teams trust her because she is fair, consistent, and deeply committed to collective success.

CAPABILITY -

Margaret reduces uncertainty quickly. She clarifies scope, establishes measurable acceptance criteria, and keeps work visible through clear work-in-progress limits. By delegating intentionally and defining ownership at the edges, she grows capability in others while maintaining strong alignment on delivery.

DRIVE -

Margaret is motivated by the satisfaction of reliable service—work that performs well for customers long after launch. She measures success not by dramatic effort but by systems that quietly and consistently keep their promises.

T H E R E S U L T S -

D R I V E N T A S K M A S T E R

Better The Deck

CODE NAME:

Margaret

BACK OF CARD

Back text

Extracted from page 22.

FOR THE RESULTS-DRIVEN TASKMASTER @ WORK OPPORTUNITY FOR COACHING

Margaret is at a crossroads because the sustained intensity with which she drives delivery has begun to erode her own energy and motivation. For years she has been the person who ensures things get done—holding the plan, removing uncertainty, and maintaining standards when others falter. But carrying the responsibility for momentum over long periods has started to create fatigue, and the satisfaction she once drew from disciplined execution is beginning to waver. Coaching will help Margaret reconnect with the purpose behind her work while reshaping how she carries the load. By redistributing responsibility, strengthening ownership across the team, and creating execution systems that do not depend on her constant vigilance, she can protect her own sustainability while preserving the high standards she values. The goal is not to reduce her discipline, but to ensure it is applied in a way that sustains both her performance and her energy over time. Margaret: “My goal is to rediscover the energy in the work—so I’m not just driving delivery, but building a team and system that keeps momentum without exhausting me.” SHAPE THE TEAM - Redistribute responsibility by strengthening ownership across the team. Develop others’ capability to plan, sequence, and manage delivery so momentum is shared rather than carried personally. Focus on building confidence and judgment in emerging leaders so the rhythm of execution becomes a collective discipline.

GUARD THE HOUSE -

Protect sustainability by reinforcing clear standards, priorities, and limits. Ensure work is properly scoped, commitments are realistic, and escalation pathways are clear so pressure does not accumulate silently. Create governance that preserves both delivery quality and personal endurance.

MAKE IT WORK -

Refine execution systems so delivery runs through clear cadences, visible work-in-progress limits, and accountable ownership. Shift from personally pushing progress to designing structures where work moves reliably on its own—allowing Margaret to lead the system rather than carry it.

C H A L L E N G E S A N D O P P O R T U N I T I E S T O B E B E T T E R

CODE NAME:

Margaret

Better The Deck

REFER TO COACHING ROUND ONE INSTRUCTIONS