FRONT OF CARD

Front text

Extracted from page 55.

PEOPLE @ WORK PROFILE DESCRIPTION

Ruth is the principled leader—the steady voice when the right answer carries a cost. In difficult moments she reminds the organization what it promised—to customers, to communities, and to itself— and helps ensure those promises hold. Her presence brings calm to scrutiny and precision to debate. Ruth does not posture or moralize; she explains clearly why a line exists and what it protects.

CRAFT -

Forged in roles where integrity carried real operational consequences, Ruth’s craft lies in translating values into mechanisms. She builds systems that make the right choice the easiest one— clear diligence processes, transparent disclosures, and incentive structures that reward responsible behavior rather than shortcuts.

CHARACTER -

Honest, fair, and quietly courageous, Ruth combines empathy with backbone. She assumes good intent but insists on evidence. Difficult conversations are handled directly and respectfully, separating the worth of a person from the consequences of a decision.

CAPABILITY -

Ruth operationalizes ethics. She frames decisions around principles, stakeholders, and risks, and designs controls that surface problems early. By pairing safeguards with education, she ensures compliance is understood and embedded rather than resented.

DRIVE -

Ruth is motivated by stewardship. Her measure of success is an organization that keeps its word—systems that remain trustworthy even when no one is watching.

T H E P R I N C I P L E D L E A D E R

Better The Deck

CODE NAME:

Ruth

BACK OF CARD

Back text

Extracted from page 56.

FOR THE PRINCIPLED LEADER @ WORK OPPORTUNITY FOR COACHING

Ruth is at a crossroads because the strength that defines her—her willingness to stand firm on principle—has begun to isolate her from the very people she is meant to influence. Over time, her clarity about right and wrong has hardened into a style that others experience as judgment rather than guidance. Leaders no longer bring her into conversations early; they brace for them late. The surprising challenge is not Ruth’s integrity—it is her effectiveness. She still believes she is protecting the organization, but her approach has unintentionally pushed decision-makers away from the counsel they most need. As a result, ethics risks surface later and with less trust. Coaching must help Ruth rediscover influence without compromising principle: learning how to hold the line while keeping people in the room. Without that shift, her credibility may remain intact, but her ability to lead—and even remain in role—will continue to erode. Ruth: “I’m comfortable holding the line on principles—that’s never really been the issue for me. What I want from coaching is to get better at helping people see why those standards matter so decisions don’t feel like a fight every time.” SET THE COURSE - Strengthen her ability to influence direction by seeking perspective from trusted senior leaders and peers before major ethics or risk positions are finalized. By inviting their input early, Ruth can test how her principles are understood across the organization and ensure the standards she sets are both clear and workable.

GUARD THE HOUSE -

Partner more closely with operational and legal colleagues when shaping policies and decisions. By positioning these leaders as co-stewards of integrity—rather than the recipients of rulings—Ruth can reinforce standards while ensuring the responsibility for upholding them is shared across the system.

C H A L L E N G E S A N D O P P O R T U N I T I E S T O B E B E T T E R

CODE NAME:

Ruth

Better The Deck

REFER TO COACHING ROUND ONE INSTRUCTIONS